Return Policy

اوکے! میں اب صرف مین پوائنٹس کو یلو میں ہائی لائٹ کر کے لکھ رہا ہوں، جیسے کہ "ریٹرن ونڈو"، "ایکسچینج"، "ری فنڈز" وغیرہ، تاکہ سب سے اہم باتیں فوراً نظر آئیں۔ یہاں دیکھیں:

Return Policy
Elveneixir Return & Exchange Policy
At Elveneixir, we strive to ensure you love your purchase. If you’re not completely satisfied, we offer the following policy for returns and exchanges:

Return Window

  • You can return items within 7 days of receiving your order.
  • Items must be unworn, unwashed, and in original packaging.

Exchanges

  • We offer exchanges for size or color variations within the 7-day window.
  • If your desired item is out of stock, we’ll issue you store credit.

Refunds

  • No direct refunds offered.
  • Store credit available, valid for 90 days.

Non-Refundable Items

  • Sale or customized items can’t be returned or exchanged.

How to Initiate a Return/Exchange

  • Contact us via email or WhatsApp with your order details.

Return Shipping

  • Customer pays return shipping unless the item is defective.

Restocking Fee

  • A 5–10% fee may apply for returns.

Condition of Return

  • Items must be in original condition, without damage or wear.

Thank you for choosing Elveneixir. We are here to make your shopping experience as seamless as possible!